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Frequently Asked Questions

Let us answer your questions without you having to call us first.Frequently Asked Questions

 

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Accommodation

 

I have called the accommodation direct and they have told me there is no reservation. Why?

Accommodation suppliers and tour operators have rooms and apartments pre-booked for the whole season but do not inform the hoteliers until approximately one week prior to travel. This means that although the accommodation is booked for you the hotelier won't know the names of the guests until just before arrival.

What do the star ratings relate to?

The star ratings shown on our website are the suppliers own star rating. The official Tourist Board rating may differ from the suppliers own rating.

Will I get my special requests?

Every effort will be made by your tour operator or supplier to meet your request, however, special requests are only requests and not guaranteed.

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